by Roberta P | Jul 9, 2021 | Customer Service
“Would you like to go away? Just the 7 of us.” That is what Sandy asked in a group text with 6 of my like-minded business women friends . . I had met all of them through my larger business group, the Indie Business Network, and we all were just drawn to each other...
by Roberta P | Apr 15, 2021 | Customer Service
We are so incredibly blessed with the greatest customers. Yes, I know lots of business owners say it, but we REALLY mean it! I guess you are the best customers for us! 🙂 Everything we do is for you, our customers. From refilling your ScrubzBody Sugar Scrub jars at a...
by Roberta P | Oct 20, 2018 | Business Tips, Customer Service, Life Lessons, Small Business, Things we are proud of
Business worsts, business bests. The joys and the pains and the education! There are so many things I have learned in the many years I have been in business. Whether it was during my years in the graphic design business or my home based telecom sales work. Whether it...
by Roberta P | Nov 15, 2017 | Scrubz Favorites, Skin Care Products
Ok, so now that I have finished laughing, I had to blog about this. A customer came in to buy a gift and refill a few of her jars. She had left her husband in the car. As she said, they were doing a bunch of errands and he was being a pain already. 🙂 I laughed with...
by Roberta P | Jul 15, 2017 | Beauty Products, Business Tips, Customer Service, Life Lessons, Small Business, Things we are proud of
With Bath & Body Works 3 miles away, as well as Lush and Ulta and Carol’s Daughters and so on being within 10 miles, we have many places that could be or should be our competition. We choose not to think about that, nor worry about it, either. None of those...